Supplement your team with our Extended Business Office. We specialize in Early Out / Self-Pay, Call Center Services, Medical Billing, Insurance Resolution, and Bad Debt Collections.
About Us
OBS and RRP are trusted partners in revenue cycle optimization, combining over 220 years of experience with advanced technology and a patient-first approach. We help hospitals, and physician groups recover revenue, support patients, and build loyalty — acting as a seamless extension of your team.
37+ Years of Experience
Advanced Technology
Our Services
220+
YEARS OF EXPERIENCE
$350M
TOTAL COLLECTIONS
2.5M
ACCOUNTS WORKED
20 SEC
OR BETTER CALL WAIT TIMES
HEAR IT FROM OUR CUSTOMERS
Learn how OBS and RRP help healthcare businesses face unique challenges, with enhanced receivable recovery and RCM services.
HEALTHCARE AND MEDICAL SPECIALISTS
We work with all kinds of medical and healthcare providers:
- Hospitals
- Physician Groups
- Medical Offices
- Chiropractors
- Dentists
- Dermatologists
- Surgery and spine centers
- Orthopedics
- Home Health
- Mental Health Organizations
Value-Added Partner
In receivable recovery services
Medical and healthcare focused
Cutting-edge tools and integrations
To each client’s environment
To each client’s environment
An extension of your medical office.
TESTIMONIALS
A
Amy G. (Revenue Cycle Mgr - Ohio Physician Group)
2/04/2025
In the past, we’ve worked with various collection agencies, but none have matched the professionalism and results we’ve experienced with RRP. They deliver on their promises and have significantly reduced our bad debt. We highly recommend RRP to any practice or facility looking for a reliable and effective collection solution.
R
Revenue Cycle Director (Ohio Hospital Group)
3/17/2025
Since partnering with OBS, we've seen a noticeable decrease in the number of accounts needing to be sent to collections. We're especially impressed by how the early-out specialists handle patient inquiries and payment arrangements—with both empathy and efficiency.
G
Gina W. (Billing Manager)
5/12/2025
Our Dermatology Group has been working with RRP for several years. They are easy to communicate with, very persistent in collecting outstanding balances, and knowledgeable. We work closely with Rich and all our staff has a great relationship with him. He is always available to answer questions. We highly recommend RRP as an effective and reliable debt collection partner.
P
Patient Financial Services Manager (Illinois Hospital)
10/25/2024
Partnering with OBS Billing as our early out agency has made a positive impact on our revenue cycle operations. Their team brings a professional approach to patient billing, helping us recover outstanding balances while maintaining a positive patient experience. Their transparency, timely reporting, and responsiveness make them a valuable extension of our team.
OBS and RRP help healthcare organizations recover more, reduce costs, and build patient trust — acting as a seamless extension of your team every step of the way.
Associations and Affiliations
