Data Security

As an extension of your business office, we prioritize the privacy and security of personal health information (PHI). We are committed to maintaining the confidentiality, integrity, and availability of all patient data– both electronic and paper-based– in strict accordance with HIPAA and the highest industry standards.  

To ensure robust data protection, we offer a comprehensive suite of enhanced security services, including:

• Geo, API & URL Blocking - Advanced firewall rules and geo-fencing prevent unauthorized access attempts based on region or suspicious traffic patterns.
• Multi-Factor Authentication (MFA) - All system logins are protected by MFA for enhanced user verification and access control.
• Redundant Server Backups - Critical data is backed up daily on secure, redundant servers—both onsite and virtually—for maximum uptime and recoverability.
• Third-Party Security Testing - Regular vulnerability scans and external audits ensure compliance, detect risks, and support continuous improvement.
• Neo-Certified Encrypted Email - All email communication containing PHI is encrypted and transmitted securely in compliance with HIPAA and industry standards.