TRUSTED. EXPERIENCED. PAYER‑FOCUSED.

ER / Third Party Liability

At Outsource Billing Services, our top priority in ER and Liability programs is to ensure your hospital is first in line for all available Med-Pay funds. These include slip and falls, dog bites and any other accident where there could be another payer. We combine fast action, investigative expertise, and strong community relationships to secure payment quickly and efficiently.

  • Fast Acting - Accounts are worked the same day they are assigned, giving your facility a head start in the Med-Pay recovery process.
  • Thorough Investigation - Our team actively identifies third-party payments and, when none are found, promptly bills the patient’s health insurance to avoid delays in reimbursement.
  • Community Relationships - We build strong connections with local law enforcement and community partners to stay informed and ensure your hospital is prioritized for Med-Pay disbursements.
  • Settlement Negotiations - Are effective and are based on the guidelines set by the hospital or provider.
  • Hospital Lien Filings - Our dedicated liability team files hospital liens with your county recorder’s office to protect your financial interests in the event of legal settlements.

This proactive relationship-driven approach is what sets OBS apart—ensuring your revenue is protected and recovered efficiently. If you are looking for Medical Collections and ER / Third Party Liability services, Outsource Billing Services (OBS) can support all types of healthcare providers, hospitals, and medical practices.

19 Yrs

AVERAGE EXPERIENCE

25%

AVERAGE INCREASE IN COLLECTIONS

Featured Success Story

Leadership, Strategy, and Experience Deliver a 48% Percent Recovery Rate

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+1 866-951-4775

Reimagine Your Revenue Cycle

OBS and RRP help healthcare organizations recover more, reduce costs, and build patient trust — acting as a seamless extension of your team every step of the way.

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FAQs

Do you have questions about our Extended Business Office and ER-Third Party Liability Services? We’re here to help you navigate your options and find the right solution for your organization.

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It all starts with a strong front-end process, specifically, a well-trained registration team. Gathering complete and accurate patient and incident information at the time of service is critical. The more detailed the data collected upfront, the faster your claims can be submitted and processed.

Since Med-Pay is processed on a first-come, first-served basis, waiting to place accounts reduces reimbursement chances. Early submission gives OBS a better chance to secure the maximum available funds.

As soon as we are assigned a TPL account, we take immediate action by sending out mailers and making direct phone calls to the patient. This proactive approach allows us to quickly gather critical information such as insurance details, legal representation, and any additional health insurance that may need to be filed. Early outreach helps us stay ahead in the claims process.